People is our Value of the week:
Continuous learning
There is no
problem if you don’t know something, but you are willing to learn it.
With this
attitude, no issue is too difficult, we can look into the manuals or documents,
ask our colleagues or system champions, sometimes even a google search will
find the desired result.
Look for
your development plan and define the training path with your supervisor.
Improvement
Whatever we
do, we should do it better than we did it last time. The next time we do it in
shorter time, better quality, with reduced costs or all combined.
This will
guide us to the professionalism required to be “world-class”.
Lessons
learned is an important tool, we need implement on a much more consistent
basis.
Self-motivate
If we are
motivated then our mind is focused on our work, we don’t do failures and our
productivity will increase.
This makes
us happier and satisfied. We’ll enjoy our work and will be on time.
Here are
some simple steps for self-motivation:
1. Think about the achievements in your life
2. Examine your strengths to understand what
you can build on
3. Determine what other people see as your
strengths and key capabilities
4. Set achievable goals for yourself, work to
achieve them, and enjoy that achievement
Having positive thinking
We can call
this “above the line” thinking:
Let’s look
for solutions and don’t waste your time finding excuses!
Taking ownership
Yes
ownership may require decisions and it could happen that we do it wrong.
Don’t
worry, a wrong decision is not the end and will help us to improve. We will
learn from our failures but don’t do the same failure twice!
Let’s
follow the guideline “No decision is the worst decision!”
Self-initiative
If you see
something which can be improved, then start the process and don’t wait for
others to do it.
This could
be in so many different areas, eg new customers, new systems/products, new
markets, new vendors, new procedures, standardization …
Sometimes
the key is in small issues
Prompt action
Its
self-explaining. We should not wait until we get reminders from our customers
or colleagues.
Put your
open items on a to-do list and look at this list at least twice a day.
If the
customer is waiting for your reply then give him a status update every other
day. Then at least the customer know you are working on his solution.
Always perform to the best of their ability
For all of
the above we should do as good as we can.
Nobody
expects the impossible!
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