People is our Value of the week:
There is no problem if you don’t know something, but you are willing to learn it.
With this attitude, no issue is too difficult, we can look into the manuals or documents, ask our colleagues or system champions, sometimes even a google search will find the desired result.
Look for your development plan and define the training path with your supervisor.
Whatever we do, we should do it better than we did it last time. The next time we do it in shorter time, better quality, with reduced costs or all combined.
This will guide us to the professionalism required to be “world-class”.
Lessons learned is an important tool, we need implement on a much more consistent basis.
If we are motivated then our mind is focused on our work, we don’t do failures and our productivity will increase.
This makes us happier and satisfied. We’ll enjoy our work and will be on time.
Here are some simple steps for self-motivation:
1. Think about the achievements in your life
2. Examine your strengths to understand what you can build on
3. Determine what other people see as your strengths and key capabilities
4. Set achievable goals for yourself, work to achieve them, and enjoy that achievement
Having positive thinking
We can call this “above the line” thinking:
Let’s look for solutions and don’t waste your time finding excuses!
Yes ownership may require decisions and it could happen that we do it wrong.
Don’t worry, a wrong decision is not the end and will help us to improve. We will learn from our failures but don’t do the same failure twice!
Let’s follow the guideline “No decision is the worst decision!”
If you see something which can be improved, then start the process and don’t wait for others to do it.
This could be in so many different areas, eg new customers, new systems/products, new markets, new vendors, new procedures, standardization …
Sometimes the key is in small issues
Its self-explaining. We should not wait until we get reminders from our customers or colleagues.
Put your open items on a to-do list and look at this list at least twice a day.
If the customer is waiting for your reply then give him a status update every other day. Then at least the customer know you are working on his solution.
Always perform to the best of their ability
For all of the above we should do as good as we can.
Nobody expects the impossible!